Support

How can we help?

Questions about one of our apps? Email us with the app name, your device model and what happened, and we'll get back to you.

FAQ

Common questions

Is my data backed up?

Most of our apps store your data locally on your device. Back up your device regularly with iCloud or Google so your data can be restored.

I found a bug. Where do I report it?

Email [email protected] with the app name, screenshots, your device model and your OS version.

How do I cancel a subscription?

Subscriptions are managed by Apple and Google. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions.

How do I request a refund?

Purchases are processed by Apple and Google, so refunds are requested through them: at reportaproblem.apple.com for the App Store, or from your order history in Google Play.

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